Citaq POS App
Frequently Asked Questions
What does it cost?
A basic subscription to our app costs 6.99 per month.
Can i use my own website for Online Orders?
Yes you can, we provide you with an api interface to send orders in realtime from your website directly to your device. This service costs an addition 4.99 per month for access to the push server.
Can i edit my own products?
Yes, you will have acccess to your own dedicated control panel where you can manage your sales and make changes to your products. Your product list can be synced across multiple devices.
Do i need an internet connection?
Not really, to enjoy the full range of features and peace of mind that your data is safe we suggest having a good stable internet connection on your device. Our app will work just fine offline but will need an internet connection in order to renew its monthly subscription.
Will you increase the price?
Your subscription will remain the same price for as long as your device is active and any additional devices you add further down the line. As we grow and add more features it's reasonable for us to increase our pricing for new customers.
Do you offer any reseller services?
Yes, get in touch.
Can i access my customer data?
If using online mode your customer data is saved to your account and easily accessible through your control panel with additional options to export mailing lists and contact numbers,
Can i see my daily sales?
All your daily sales are calculated printed / saved when you run your end of day report. Log in to your control panel for additional information and weekly reports.
Can i delete sales data?
Mistakes sometimes happen, administrators of your account can delete sales data.
My device needs reset, can you help?
Sure get in touch with our support and we will guide you in resetting your device safely and installing our app.